WHAT DO I GET WITH MY PURCHASE, AND HOW CAN I READ IT?

In the download package, you will receive the eBook in three formats: ePub, Mobi, and PDF. Also included in the download are instructions that contain tips on how to read your eBook in some of the more popular readers. You may also view the instructions at the link below.

eBook Installation Instructions

 

HOW CAN I CONTACT SUPPORT?

For all questions or comments relating to a purchase made in the Bookstore, please send us an email: support-bookstore@kalkomey.zendesk.com

 

CAN I ORDER A PRINTED VERSION OF A HANDBOOK, MANUAL, OR GUIDE?

No, at this time our online bookstore is selling eBooks only. For information on bulk purchases of printed publications from our safety education catalog for your club, organization, or state, please contact us.

 

WHEN WILL I RECEIVE MY EBOOK?

As soon as your payment goes through, you'll receive a separate e-mail that contains a download link to your eBook. If you don't receive the download e-mail within 5 to 10 minutes, check your spam folder.

 

I LOST MY E-MAIL THAT CONTAINED MY DOWNLOAD LINK. HOW CAN I GET MY EBOOK?

Visit our order look-up page and enter your order number and the e-mail address used to place your order. You'll be able to download your eBook again.

 

I LOST MY EBOOK. CAN YOU SEND IT TO ME AGAIN?

See the previous question.

 

THE DOWNLOAD PAGE SAYS MY LINK HAS EXPIRED. HOW CAN I GET MY EBOOK?

Send an e-mail to support-bookstore@kalkomey.zendesk.com, which includes your order number or the e-mail address used to place your order, and we'll reset your downloads. You can also contact our customer service team at 1-800-830-2268 (toll-free).